Customer Support Migration
Scheduled Maintenance Report for Solid State Networks
Completed
Thank you everyone. The migration of the SSN Customer Support Portal has been completed. If you have trouble accessing the new support portal, please email us at support@solidstatenetworks.com
Posted Jun 02, 2021 - 08:10 MST
Scheduled
On June 2nd, 2021 Solid State Networks will be migrating from our existing Customer Support Portal and Knowledge Base to a new system.

The new Support URL will be https://solidstatenetworks.jira.com/servicedesk/customer/portals

During the migration we will be redirecting the existing support URL to the new one.

If you are an active Customer Support Portal user, you will be receiving an invite to the new system in the next couple of weeks, well before we completely switch over.
Posted May 18, 2021 - 10:24 MST
This scheduled maintenance affected: Customer Support Site.