All Systems Operational
Uptime over the past 90 days. View historical uptime.
DIRECT Origin Services Operational
90 days ago
99.93 % uptime
Today
DIRECT DLM Stamping Service Operational
90 days ago
99.99 % uptime
Today
DLM Studio Site or API Operational
90 days ago
99.93 % uptime
Today
DIRECT 3 Patch building and deployment services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Stamping Service Response Time
Fetching
Past Incidents
Oct 14, 2019

No incidents reported today.

Oct 13, 2019

No incidents reported.

Oct 12, 2019
SSN Server Maintenance this Weekend
Completed - The scheduled maintenance has been completed.
Oct 12, 12:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 11:00 MST
Scheduled - We will be performing work on our DIRECT 3 Authentication Services on Saturday, Oct 12 starting at 11:00am PST and lasting approximately 1 hour.

This downtime will effect ONLY DIRECT 3 Patch Assistant (GUI & Console), Build Assistant (GUI & Console), Catalyst (GUI & Console), and DLM Studio Website and API.

DIRECT 5 Release and Deployment services, and well as DIRECT 5 Stamping Service will be unaffected by this maintenance.

If you have questions, please contact us via Support Ticket at https://www.solidstatenetworks.com/submit-ticket/ of by emailing support@solidstatenetworks.com

We apologize for the extraneous email you may have received while we prepare for this maintenance window.
Oct 7, 15:51 MST
Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019
Intermittent Origin Authentication Issues
Resolved - AWS API Gateway response times have returned to normal and we are no longer witnessing Authentication errors. If you experience any trouble with Release Deployment, please open a support ticket at https://www.solidstatenetworks.com/submit-ticket/
Oct 3, 15:25 MST
Monitoring - Authentication to Origin Services (through AWS) is intermittently timing out. The issue is effecting the Hong Kong region more than others. If you experience issues with Release Deployment, please wait a few minutes and try again.

We are keeping an eye on the situation and will raise the Incident Priority to critical if the issues with AWS become persistent.
Oct 3, 14:11 MST
Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.

Sep 30, 2019

No incidents reported.

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